![]() ![]() Someone accessed Castellano’s account using his password. There’s only one way a criminal could make a fraudulent transaction like that, though. Get insurance for your next trip at VisitorsCoverage. Working with top-rated travel insurance partner providers, VisitorsCoverage’s award-winning search, compare and purchase technology simplifies the travel insurance process and finds the best deals for the coverage you need to explore the world with confidence. VisitorsCoverage is one of the world’s most trusted providers of travel insurance for millions of global travelers in over 175 countries. “PayPal conducted a review but said that certain transactions weren’t unauthorized and couldn’t be covered by PayPal Purchase Protection.”Īll told, the scammers made two withdrawals from his account - one charge for $980 and another for $200. How did someone make $1,180 in fraudulent charges to his PayPal account?Ĭastellano says someone - he’s not sure who - gained access to his account and then began fraudulently sending money using the “Sending to a friend” feature. How does the PayPal dispute resolution system work? How does someone like Castellano reverse a transaction on PayPal? When you try to dispute a fraudulent charge on your PayPal account and fail, how do you appeal a denial? What kind of explanation, if any, does PayPal owe him? Remarkably, the company is also telling him that “next time,” he should use a different method for sending money, even though Castellano didn’t send any money.Ĭastellano’s case opens one of the blackest of black boxes in the consumer world: the mysterious inner workings of PayPal. PayPal is refusing because the transfer isn’t protected under its terms of service, the legal agreement between him and the company. PayPal RT000XXX:en_US(en-US):1.1.Ben Castellano doesn’t know who made $1,180 in unauthorized charges on his PayPal account, but he wants his money back - and he thinks PayPal should reverse the transactions immediately. Not sure why you received this email? Learn moreĬopyright © 1999-2022 PayPal, Inc. To get in touch with us, click Help & Contact. Emails from PayPal will always contain your full name. PayPal is committed to preventing fraudulent emails. ![]() Call or Reach us immediately at +1-888-xxx-xxxx If you haven't made this transaction and do not Authorize it. 00 USD which will be shown in your account within the next 24-48hrs. Thank you for your Successful Purchase using PayPal for Amazon Prime 1yr Subscription. Simply select PayPal Credit at checkout and enjoy No Interest if paid in full in 6 months. Timothy Lee Cotterill sent you an invoice for $219.00 USD (Please note that some details such as links and phone numbers have been removed for safety.) ![]() If you have been fraudulently billed go to PayPal’s Resolution Center at /disputes/ and report the fraud immediately.Go to your PayPal account (do not use links in the email!) and look at your purchase history to verify you haven't been fraudulently billed.If you receive an invoice you suspect to be fake or for a purchase you don't recall making, do not pay and do not respond using links or phone numbers in the email.Requests to act immediately to make payment or reverse payment.Invoices for purchases you have not made.This scam is being seen widely and has been reported by other institutions and in the media. Note that in some cases the amount and supposed purchase could vary. The invoice claims that the recipient has successfully made a purchase through PayPal for $219. The invoices for this scam may be generated in PayPal by the scammers, so while the purchase is fake, clicking on the links in the scam invoice may actually transfer payment via PayPal. This scam begins with phishing email that contains a PayPal invoice for a fake purchase. Subject lines for this scam follow the form of Invoice from Name (#) where the sender's name and invoice number will vary. ![]()
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